Case Study

Commercial Compliance Insights for a Biotechnology Company

✓Spend Violations Tracked & Remediated

✓HCP Interactions Digitalized

✓Custom Commercial Compliance Dashboards & Policies

✓Concur Data Policy Violation Analysis

Through the data-driven Commercial Compliance Insights solution, qordata enabled the company to identify meal spend violations, track and analyze spending, monitor planned activities, dive deep into commercial compliance data to derive valuable insights, and address entrenched challenges while ensuring effective and efficient commercial compliance operations.

Key Outcomes

In practice, that translated into six concrete wins for the compliance team:

Tracking, measuring, identifying, and remediation of spend violations became easier
HCP interactions monitoring was now digitalized
The commercial compliance team was able to derive high-level insights from their commercial compliance data
Custom dashboards and customizable policies for identifying risk associated with specific entities
Checking and planning monitoring activities
qordata analyzed the company's Concur data to help identify policy violations

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Frequently Asked Questions

What commercial compliance challenges was the biotechnology company facing before working with qordata?

Before adopting Commercial Compliance Insights, the company relied on manual processes to identify risk, plan remediations, and track monitoring activities — a workflow that compromised accuracy, efficiency, and productivity, with no data infrastructure in place to track and analyze spend or HCP interactions effectively.

How does qordata's Commercial Compliance Insights platform use Concur data?

The platform integrates directly with the company's Concur expense data, letting qordata analyze spending and interaction records to identify meal spend violations, flag policy violations by sales representative, and monitor pending targets and activities in real time.

What changed for the commercial compliance team after implementation?

The team gained custom dashboards for real-time visibility into violations, moved from manual monitoring to digitalized HCP interaction oversight, and could break expense data down by employee, category, and timeframe to remediate issues promptly instead of after the fact.